Token

10 weeks

1 PM, 2 ENGINEERS

Creating a trust-forward platform for cannabis merchants to facilitate payment and manage their business.

Demo-ed and pitched to an audience of investors and founders.

context

Trust in the cannabis industry is scarce

UNDERSTANDING THE PROBLEM

Merchants are overwhelmed

We interviewed small to mid-size merchants and went through the process ourselves to understand their concerns

Complex

Payment is not standardized, and legally questionable

Not Secure

Both merchants and customers were wary of security in transactions

Black Box

Neither is getting a full picture of the process and feels disconnected as a result

Complex

Payment is not standardized, and sometimes even legally questionable

Not secure

Both merchants and customers were wary of security risks in payment

Black box

No one has a full picture of the process and feels disconnected

The Big Question

How do we build a payment system for cannabis built on trust?

Initially I started with a process that lived on the user's phone

But testing revealed that while the app functionally worked, it isolated both parties and did nothing to build trust.

FEATURE HIGHLIGHT

Payment that feels connected and human

Interplay of devices

Each screen becomes a portal into the transaction instead of isolated payment

Transparency, always

Playful design approach

Scan the code

Users scan the QR code to start payment

SNEAK PEEK

The story's not over yet!

There's more to my design process than shared here. Reach out to learn about…

Complexity & Ambiguity

Navigating a tough legal and technological space

Navigating a tough legal and tech space

Shipping quickly

10 weeks, 2 devs, and 1 PM!

Risk compliance

Delve deeper into the risks flow

Complexity & Ambiguity

Navigating a tough legal & tech space

Shipping quickly

10 weeks, 2 devs, and 1 PM!

Risk compliance

Delve deeper into the risks flow